You can view your sales receipt by logging into your account on our website and navigating to the "Order History" section. You will also receive a copy of your sales receipt via email after completing your purchase.

To initiate a return, please contact our customer support team within 30 days of receiving your order. Please provide your order number, reason for return, and whether you would like a refund or exchange. Our team will guide you through the return process if it is returnable. Products are always returnable if they are not original as promised. For other reasons of return, please contact our customer care to find out the eligibility.

Yes, we regularly restock our products. If an item is out of stock, you can sign up for a back-in-stock notification on the product page, and we will notify you as soon as the item is available.

We ship our products worldwide. During the checkout process, you can select your country and state/province to determine the shipping cost and estimated delivery time.

udraksha is a sacred seed from the Rudraksha tree, traditionally used in Hinduism and Buddhism for spiritual growth, protection, and healing. Its benefits include reduced stress, improved focus, and increased spiritual awareness.

Choosing the right Rudraksha depends on your intention, birth sign, and personal energy. Our website offers a Rudraksha selection guide, and our customer support team is happy to assist you in making a decision.

Yes, our Rudraksha beads are sourced from Nepal and certified for authenticity and quality. We ensure that each bead is carefully selected and inspected before being shipped to our customers.

To care for your Rudraksha beads, avoid exposing them to harsh chemicals, extreme temperatures, or direct sunlight. Regularly clean and oil your beads to maintain their quality and effectiveness.

No, we offer a 30-day return and exchange policy if the said product is not original and found out to be counterfeit. If you're not satisfied with your purchase, please contact our customer support team to initiate the return or exchange process.

Shipping times vary depending on your location. We offer free shipping on orders over ₹5,000 within India and for orders above 20000 for international order. For orders under ₹5,000, shipping costs are calculated based on the destination and weight of the package, for shipping within India. Minimum order value should be ₹700.

It's recommended to avoid wearing your Rudraksha beads in the shower or while swimming, as exposure to water can damage the beads or cause them to become brittle.

While Rudraksha beads are generally considered safe, it's recommended that children and pregnant women consult with a healthcare professional before wearing them.

Yes, you can wear multiple Rudraksha beads or rosaries at the same time, but it's recommended to consult with a spiritual advisor or expert to ensure that the combination is suitable for your specific needs and intentions.

You can contact our customer support team by phone at +91 97389 07165 during 10 am to 8 pm on any day, by email at support@omrudraksha.com, or through our website's contact form. We're available to assist you 24/7 by email only.

Yes, our website uses SSL encryption to ensure that your personal and payment information is secure and protected.

We accept various forms of payment, including credit cards (Visa, Mastercard, Amex), debit cards, net banking, and online wallets (Paytm, Google Pay).

Once your order is shipped, you will receive an email with tracking information. You can use this information to track the status of your order on the shipping carrier's website.

Please contact our customer support team as soon as possible if you need to cancel or make changes to your order. We will do our best to accommodate your request, but please note that we may not be able to make changes once an order has been processed.

To care for your Rudraksha mala, avoid exposing it to harsh chemicals, extreme temperatures, or direct sunlight. Regularly clean and oil your mala to maintain its quality and effectiveness.

If you're not satisfied with your purchase, please contact our customer support team to initiate the return or exchange process.

We strive to process and ship orders within 24-48 hours of receiving payment.

Yes, we offer bulk and wholesale purchasing options for our Rudraksha products. Please contact our customer support team for more information.

Yes, we occasionally offer discounts and promotions on our Rudraksha products. Follow us on social media or sign up for our newsletter to stay informed about our latest deals.